Terms and Conditions - The Vibe Dance Studio

These Terms and Conditions (“Terms”) govern enrolment, attendance, and participation at The Vibe Dance Studio LLC (Trade Licence No. 1613990) (“the Studio”, “we”, “us”). By submitting a registration form and/or making payment, the student or parent/guardian (collectively “the Client”) confirms they have read, understood, and agreed to all terms set out herein. These Terms form a binding agreement between the Client and The Vibe Dance Studio LLC.

We reserve the right to update these Terms at any time. Clients will be notified of material changes via email or WhatsApp. Continued enrolment following notification constitutes acceptance of the revised Terms.

1. Registration & Enrolment

A one-time, non-refundable registration fee of AED 150 applies to all new students.
Enrolment is confirmed only upon receipt of the registration fee and all required documentation, including a completed registration form.
Class placement is subject to availability and the Studio’s assessment of the student’s level.
The Studio reserves the right to decline or cancel any enrolment at its sole discretion.
Students under the age of 18 must have their registration form completed and signed by a parent or legal guardian. By signing, the guardian confirms they hold full legal authority to consent on the student’s behalf.
Minimum age requirements vary by class type and will be confirmed at the time of enquiry. The Studio reserves the right to decline enrolment where a student does not meet the minimum age for the requested class.
Classes are subject to maximum capacity limits. Where a class is full, clients may request to be added to a waitlist and will be contacted in order of priority should a space become available.
Trial classes may be available at the Studio’s discretion. Where offered, the trial class fee will be communicated in advance and is non-refundable. Trial attendance does not guarantee enrolment and is subject to class availability.

2. Fees & Payment

2.1 Tuition Fees

All tuition fees must be paid in full at the start of each term or as otherwise agreed in writing with Studio management.
Mid-term enrolments are accepted subject to availability. Fees for mid-term joiners will be calculated on a pro-rata basis from the date of enrolment to the end of the term.
Examination fees, concert fees, costume fees, accessories, and uniforms are not included in term tuition and will be invoiced separately.

2.2 Accepted Payment Methods

Cash, credit/debit card, and approved online payment platforms.
Cheques and direct bank transfers are not accepted unless specifically authorised by Studio management.

2.3 Late Payment

Fees not settled by the due date may result in suspension of classes until the outstanding balance is cleared.

2.4 Promotions & Discounts

Promotional offers cannot be combined with any other offer, discount, or promotion unless explicitly stated.
Promotions apply to new registrations only unless otherwise specified.

2.5 Product Purchases

Products (uniforms, accessories, merchandise) purchased in the Studio are eligible for exchange or refund in accordance with the Studio’s Refund & Exchange Policy, available upon request.

3. Refund Policy

All tuition fees are non-refundable once payment has been made. This applies without exception, including but not limited to illness, injury, relocation, personal circumstances, or emergency.

The Studio does not offer pro-rata refunds for unused classes within a term.
In the event that the Studio cancels a class and is unable to provide a make-up session, a credit toward a future term will be issued at the Studio’s discretion.
The non-refundable registration fee applies to all new students regardless of circumstances.

4. Attendance, Cancellation & Make-Up Classes

4.1 General Attendance

Classes are held according to the published timetable. The Studio reserves the right to modify schedules, instructors, or classrooms with reasonable notice.
Regular attendance is strongly encouraged. Consistent absences may affect the student’s progression and participation in performances.
Parents/guardians must ensure timely drop-off. Students should not arrive more than 10 minutes before the scheduled start of class.

4.2 Cancellations by the Client

Cancellation and make-up policies differ depending on the type of package enrolled:

Term Packages: Students on a term package are entitled to a maximum of 3 make-up classes per term. Make-up classes are subject to availability and must be taken within the same term; they cannot be carried forward. Absences beyond the 3 make-up allowance — regardless of reason, including illness, injury, or emergency — will be forfeited with no further credit.
Non-Term (Pay-Per-Class) Packages: A minimum of 24 hours’ written notice (via WhatsApp or email) must be given to cancel a scheduled class. Cancellations with less than 24 hours’ notice, no-shows, or late cancellations will be deducted from the client’s balance as an attended session, with no credit or replacement provided.

4.3 Public Holidays & Studio Closures

The Studio will be closed on UAE public holidays. A schedule of closures will be published at the start of each term and communicated via WhatsApp and/or email.
Classes falling on public holidays are factored into the term schedule and are not subject to additional make-up sessions unless otherwise stated by Studio management.

4.4 Studio Cancellations

In the rare event the Studio must cancel a class (e.g., instructor illness, facility issue), clients will be notified as soon as possible.
Cancelled classes will be rescheduled or credited toward a future term where operationally feasible.

5. Term Dates & Structure

Term 1: August to December
Term 2: January to April
Term 3: May to July

Term dates are published at the start of each academic year and are subject to adjustment for public holidays and Studio events. Clients will be notified of any changes in advance.

6. Uniform & Grooming

Hair must be neatly secured for ballet and certain other classes as instructed.
Jewellery, watches, and chewing gum are not permitted during class.
Students are required to wear appropriate dancewear for their class type. Specific uniform requirements (including footwear) will be communicated by the Studio at the time of enrolment. Uniforms and accessories are available for purchase at the Studio.
Students not in appropriate attire or footwear may be asked to observe rather than participate, at the instructor’s discretion.

7. Health & Safety

7.1 Medical Disclosure

Clients must disclose on the registration form any medical conditions, allergies, physical limitations, or injuries that could affect participation.
It is the Client’s ongoing responsibility to update the Studio immediately if a new medical condition or injury arises during the term.
The Studio reserves the right to exclude a student from class if participation poses a risk to themselves or others.

7.2 First Aid

Basic first aid is available on the premises. In the event of a serious injury or medical emergency, emergency services will be contacted immediately.
The Studio staff are not medically qualified and cannot administer medication, including over-the-counter medication, to any student.

7.3 Student Wellbeing

Students who appear unwell on arrival may be asked to rest or be collected by a parent/guardian.
Parents/guardians of minor students must ensure they are reachable during class hours in the event of an emergency.

8. CCTV & Surveillance

All areas of The Vibe Dance Studio — including studios, corridors, waiting areas, and common spaces — are monitored by closed-circuit television (CCTV) cameras 24 hours a day, 7 days a week.

CCTV footage is used for the safety and security of our students, staff, and property.
Recordings are stored securely and retained for a period of 30 days, after which they are automatically deleted unless required for an ongoing investigation or legal matter.
Access to CCTV footage is restricted to authorised Studio management and, where required by law, relevant authorities.
By enrolling, the Client acknowledges and consents to CCTV monitoring as described above.

9. Studio Code of Conduct

All students, parents, and guardians are expected to treat instructors, staff, and fellow students with respect at all times, both on and off the premises (including on social media).
Bullying, aggressive behaviour, discrimination, or damage to Studio property will not be tolerated and may result in immediate dismissal from the Studio without refund.
Mobile phones should be on silent, and calls should not be taken inside the studio rooms during classes.
The Studio is a drug, alcohol, and smoke-free environment.

10. Photography, Media & Marketing Consent

As a condition of enrolment, the Client grants The Vibe Dance Studio a non-exclusive, royalty-free licence to photograph and/or video record the student during classes, rehearsals, performances, and Studio events for use in marketing materials, social media, the Studio’s website, and other promotional publications.

The Studio will not sell or share images/footage to third parties for commercial use without explicit additional consent.
If a client wishes to withdraw this consent after enrolment, they must notify the Studio in writing. The Studio will make reasonable efforts to cease future use but is not required to remove previously published materials.
Parents/guardians wishing to photograph or record their child’s classes must obtain prior written permission from the Studio. Recording other students without their guardian’s consent is strictly prohibited.

11. Data Privacy & Personal Information

The Vibe Dance Studio collects personal information (including names, contact details, date of birth, health information, and payment details) for the purpose of administering enrolment, communicating with clients, ensuring student safety, and conducting marketing activities where consent is provided.

All personal data is handled in accordance with applicable UAE data protection legislation, including the UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection.
Client data will not be sold, rented, or shared with third parties except where required by law or to service providers directly supporting Studio operations (e.g., payment processors).
Clients may request access to, correction of, or deletion of their personal data by contacting the Studio in writing.
Marketing communications (newsletters, promotions, class updates) will be sent via WhatsApp and/or email. Clients may opt out at any time by notifying the Studio.

12. Parent & Guardian Responsibilities

Parents/guardians are responsible for the behaviour and safety of their children outside of scheduled class time, including during drop-off and pick-up.
Students should not be left unattended on the Studio premises before or after class.
The Studio is not responsible for the supervision of students outside of their scheduled class time.
Parents/guardians must ensure their emergency contact details on file are kept up to date.
Parents/guardians must collect students promptly at the end of class. Students not collected within 15 minutes of the scheduled end time will be supervised by Studio staff, and parents/guardians will be contacted immediately. The Studio reserves the right to charge a late collection fee of AED 50 per 15-minute interval thereafter. Repeated late collection may be grounds for termination of enrolment.

13. Termination & Withdrawal

13.1 Withdrawal by Client

Clients may withdraw from the Studio at any time without requiring written notice.
No refund of tuition fees will be provided upon withdrawal, regardless of the reason or timing.

13.2 Suspension by the Studio

Where a breach of these Terms or a conduct matter arises that does not immediately warrant termination, the Studio may issue a formal warning and/or impose a temporary suspension from classes.
The duration and terms of any suspension will be communicated in writing. Classes missed during a suspension period are not eligible for make-up sessions or credits.

13.3 Termination by the Studio

The Studio reserves the right to terminate a student’s enrolment at any time if the student or their parent/guardian violates these Terms, engages in misconduct, or if continued enrolment is deemed contrary to the Studio’s values or the wellbeing of others.
In the event of termination by the Studio due to misconduct, no refund will be issued.

14. Liability

The Vibe Dance Studio exercises all reasonable care to maintain a safe environment; however, the Studio cannot accept liability for accidents, injuries, or loss of personal property that occur on the premises.
The Studio is not liable for injuries resulting from a student’s failure to follow instructor guidance, a pre-existing medical condition not disclosed at registration, or conduct in breach of these Terms.
Clients are advised not to bring valuables to the Studio. The Studio accepts no responsibility for lost, stolen, or damaged personal items.
Nothing in these Terms limits or excludes liability for death or personal injury caused by the Studio’s negligence, or for any other matter where limitation of liability is prohibited by UAE law.

15. Force Majeure

The Studio shall not be in breach of these Terms, nor liable for any failure or delay in performance, arising from circumstances beyond its reasonable control, including but not limited to acts of God, pandemic, government order, natural disaster, fire, or civil unrest. In such events, the Studio will endeavour to provide alternative arrangements (e.g., online classes, rescheduled sessions) where possible.

16. Governing Law & Disputes

These Terms are governed by and construed in accordance with the laws of the United Arab Emirates.
Any disputes arising from enrolment or these Terms shall be subject to the exclusive jurisdiction of the UAE courts.
The Studio encourages clients to raise any concerns with management directly in the first instance.

17. Agreement

By submitting the registration form (whether online or in person), the student or parent/guardian confirms that:

They have read, understood, and agree to these Terms in full.
All information provided on the registration form is accurate and complete.
They consent to CCTV monitoring of all Studio areas as described in Section 8.
They consent to photography and video recording for marketing purposes as described in Section 10.
They understand and accept the non-refundable fee and payment policies.

For any questions regarding these Terms, please contact us at info@thevibestudios.ae or call +971 56 990 3814.

The Vibe Dance Studio LLC | Trade Licence No. 1613990 | Serena Centre, Emirates Rd, Wadi Al Safa 7, Dubai, UAE